Privacy Policy

Last updated: 10 March 2026

1. Who We Are

RecoverMyFunds ("we", "us", "our") provides crypto asset recovery consultation services. When you use our website or submit a case assessment form, we act as the data controller for your personal information.

2. Information We Collect

When you submit a case assessment, we collect:

• Identity information: full name, email address, phone number
• Case details: estimated loss amount, asset type, description of events
• Technical data: IP address, approximate location (country, city, region), referring URL, browser type

We do not collect wallet keys, seed phrases, passwords, or payment card details through our website.

3. How We Use Your Information

We use the information you provide to:

• Assess your case and determine whether recovery may be possible
• Contact you regarding your case assessment
• Prioritise cases based on estimated recovery potential
• Improve our services and website experience

We do not use your information for marketing purposes unless you separately opt in.

4. Legal Basis for Processing

We process your personal data on the following bases:

• Consent: you actively submit the assessment form and tick the consent checkbox
• Legitimate interests: to respond to your enquiry and provide the service you requested
• Legal obligations: where we are required to retain records by law

5. Data Storage and Security

Your data is stored securely using industry-standard measures:

• Form submissions are transmitted over HTTPS (TLS encryption)
• Data is stored in access-controlled cloud services (Google Workspace)
• Access is restricted to authorised team members only

We retain your data for as long as necessary to fulfil the purposes outlined above, or as required by law. You may request deletion at any time.

6. Data Sharing

We do not sell your personal data. We may share information with:

• Service providers: cloud hosting (Vercel), communication tools (Telegram), and CRM (Google Sheets), solely for delivering our service
• Legal authorities: if required by law, court order, or to assist in the recovery of your assets
• Recovery partners: with your explicit consent, if your case is accepted and requires coordination with legal or investigative partners

7. Cookies and Tracking

Our website does not use tracking cookies or third-party analytics. We may use essential cookies for site functionality. If we introduce analytics or advertising pixels in the future, we will update this policy and provide appropriate consent mechanisms.

8. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw consent at any time
• Lodge a complaint with a supervisory authority

To exercise any of these rights, contact us at info@recovermyfunds.com.

9. International Transfers

Your data may be processed in countries outside your jurisdiction, including the United States (cloud infrastructure) and the United Arab Emirates (operations). We take reasonable steps to ensure your data is treated securely and in accordance with this policy.

10. Children

Our services are not directed at individuals under 18. We do not knowingly collect data from minors.

11. Changes to This Policy

We may update this policy from time to time. The "last updated" date at the top reflects the most recent revision. Continued use of our website after changes constitutes acceptance.

12. Contact

For privacy-related questions or requests:

Email: info@recovermyfunds.com